EXCHANGE AND RETURN POLICY

 

We do our best to deliver the right product, but sometimes items may arrive damaged. Here’s what you need to know about our policy:

1. No Returns or Exchanges: Once you place an order, we do not accept returns, exchanges, or refunds for any reason, including size issues. We recommend ordering one size up.

2. Damage Claims: We only accept returns or exchanges for damaged items. If your item is damaged, you must provide a video showing the damage while opening the package.

3. Contact Us: Please contact us at +91 9079133618 within 24 hours of receiving the package if there is damage.

4. Replacement: If your claim is valid, we will send you a replacement. If the same item isn’t available, you can choose a different product.

5. Color Variations: Please note that colors and finishes may look different depending on your screen and lighting. We do not accept returns for these variations.

Cancellation Policy by Fashiongramk

Sometimes we may need to cancel orders. Here’s what you should know:

1. Right to Cancel: We can refuse or cancel any order for any reason.

2. Reasons for Cancellation: Your order might be canceled due to:

  • Limited stock available
  • Errors in product details or pricing
  • Issues flagged by our credit and fraud department

3. Verification: We may ask for more information before accepting your order.

4. Notification: We will contact you if part or all of your order is canceled or if we need more details.

5. Refund Process: If your order is canceled after you’ve been charged, the amount will be refunded to your account provided by you.

6. Agreement: By placing an order, you agree not to dispute our cancellation decision.

Thank you for your understanding!